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Master Plumbers Guarantee

As proud members of the Master Plumbers, we offer a 12 months guarantee on eligible work. It’s your assurance of quality, protection and peace of mind. Here are just some of the ways we work to keep you coming back to us year after year.

PLEASE NOTE: Installation of user-supplied appliance, secondhand appliances and materials may not be covered by this guarantee. Please refer to our Terms and Conditions of Trade for further explanation and clarification.

Material Warranty

All tapware, kitchenware, sanitaryware and appliances we supply come with a warranty of at least 1 year. We work with reputable Auckland merchants and suppliers to ensure the products we supply meet NZ regulations, legislation and standards and that replacement parts are available where possible.

Workmanship Warranty

When we fix it, we believe it should last. For your reassurance, if we find anything wrong with our work that we carried out for at least 1 year, we will fix the problem free of charge.

Quality Control

Our management team regularly visit the workplace to ensure that all our work is carried out to a high standard of workmanship. We photograph all our work and are reviewed by our management team. We work together with council inspectors to achieve passes at building inspections.

Professional, Reliable and Friendly,

Our values are being professional, reliable and friendly. If you feel that our plumbing staff isn’t up to these standards or you’re concerned about anything about our work, please contact us as soon as possible – we will try to sort it out.

Safe, Clean & Tidy Sites

We clean up after our work, Leaving your home in a clean and tidy condition upon our work finish unless you want to clean up afterwards yourself.

For extra confidence, check out our latest Google reviews.

Auckland Plumber Drainlayer Customer Testimonials:

When it comes to great service from professional plumbers for your home or business in Auckland you can depend on Auckland Plumber Drainlayer. Read about our great service from our customers below:

I highly recommend Richard! He's not only professional, trustworthy, and easy to talk to, but also very nice and patient. He really took the time to listen. What impressed me most was that he was happy to give me the best advice even when he didn't need to come out—he truly respects his customers. He fixed the leaking problem wonderfully.

Kat

I had an issue with my mixer that required a large plate. The team was incredibly quick to address the problem and went above and beyond to find alternate solution. Highly recommend their services.

Vik P

They were punctual, professional, and transparent about costs. The plumber diagnosed the problem quickly and explained the solution in simple terms—no unnecessary upsells or hidden fees. What truly impressed me was their attention to detail: they fixed the leak perfectly, cleaned up thoroughly afterward, and even offered preventative tips to avoid future issues. Their work was efficient, affordable, and backed by a warranty.

Katie

Just had Cezar around to find the source of a tricky leak. Good detective skills and knows his stuff. Will be using his service the next time for sure!

Douglas Ball

Excellent service. This is the second time I have called Auckland Plumbable with an emergency job and they are always quick to attend. Great communication, quick service and it puts my mind at ease as an overseas landlord to know they are on the job.

Sophia Karayiannis

These guys were great at fitting us in short notice with a leaking toilet the week before Christmas! Happy with the work done and would use again.

Rosalie Scott-Morrison

I detected a leak under my house at 4:30pm so contacted Auckland Plumbable Plumber and they were here by 7:30pm the same day and fixed the leak within one hour. I was very pleased with the communication, response time and work. I would use them again.

Ross Burton

Richard recently helped me resolving the pipe leakage issue in our place. He is experienced, punctual, very responsive and reliable. Thank you Richard!!!

Daniel Wang

Reliable and trustworthy professional service. Prompt service and efficient with a good rate to go with it. Will recommend to others.

Raj Lal

Even though it was late time, they came to our house right away, carefully examined each leak and fixed it right away. I would recommend them.

Fumio togashi

Responsive and reasonable. Had an after hours plumbing emergency which Richard responded to. Did a quick fix before returning to fix the problem later. Work was tidy and so far seems good.

Christine H

Richard was professional, on time and very quick to mend the split in the pipe. I would certainly use this service again. I highly recommend. Thank you so much for your service.😀😀

Roselyn Ann Blomfield

The day we went into Covid19 Level 4 lockdown in March my downstairs neighbour had a pipe burst in their bathroom. Richard came out, in the dark, and quickly repaired the pipe. Just last week I had a tap fitting in my laundry fail and my neighbour recommended Richard. He was able to attend that same day and was able to quickly replace the tap fitting. Thankyou Richard for the fast and efficient resolution of our plumbing issues.

Richard benson

I was taken back by the quick response to my issue & getting the entire job done the same day (working until 9pm) Communication was excellent from the start with sending me possible solutions via text as well as keeping me informed during the day on estimated arrival; will def use them again & recommend to others

Sonja Paine

Richard and his colleague were excellent, prompt service on a weekend. Within an hour we had water again and all for a good price. Thank you, we will definitely call you for future plumbing needs.

Nicky Reid

Great service from Richard. Very good at communicating and explaining the problem to you. Let me know when he was arriving and also has a very clear billing structure so no unexpected surprises. I would definitely recommend him and use his services again.

Sandra Dunlop

Great experience. Very quick response time, and then they were able to come earlier than expected (and checked if that was ok with us too). Richard did a very professional job, very quickly, making the cost very reasonable. Will be our go-to plumber from now on.

Brendon Green

I highly recommend Richard from Auckland Plumbable Plumber. Richard is good at communicating, a professional and is good value. He did a great job finding a slow leak in my ensuite bathroom and repairing it quickly.

Jo Green

We had Richard over yesterday to do 2 jobs in one day for us and from the initial call he already sounded like he knew what he was talking about. We had a faulty valve on our hot water cylinder and a leaky kitchen tap that both needed replacing. He completed the job in 3 hours but he also had go out to buy parts too. Very fast and prompt. Highly recommended. Thanks Richard

Ula toilolo

Richard is efficient, prompt and fits your job in at short notice. Good work, will call upon again if required & he also has very reasonable rates.

Arj Talwar

5 stars service for Chris, We called as our hot water cylinder not producing hot water, and Chris was very responsive and showed up on time and really know what he's doing and did a very tidy and nice job. Even have the after service call to check up if our problem solved yet. So thoughtful that he also gave us some valuable advices. Very trustable service and will choose his service again if there is any issues next time. Thanks so much Chris.

Hong.c Tang

Richard did a thoroughly professional job replacing water mains pipe which included trenching, replacing a toilet and fixing waste water leak. He's prompt, careful, and reasonably priced; and is a sole trader.

Phillip Kristen Ngan

These guys are very responsive and quick to squeeze my job in on such short notice. Price is very reasonable and quality is of high standard, they really take pride in their work both big and small. I use Richard and Chris frequently and they never disappoint. Highly recommended and I will continue to use them in future

Chris P

Chris is absolutely amazing, he done a great tidy job and affordable aswell! Weve ditched the old plumber and will stick with this guy from now on thats for sure

Crystal

Richard came out on a Sunday at short notice and was very professional and friendly. Highly recommended to all. Thanks Richard!

Martin Wong

A water leak had to be fixed in the common area of a set of flats. The old pipes were buried in concrete. Richard did a great job carefully drilling to break the concrete without causing any further damage to pipes, fixed the problem, and patched up the damaged work. He was prompt, and explained what was needed throughout the job, without any surprises. It would have been great if Richard cleared the mess created, but he was pleasant to deal with. I would highly recommend Richard. Thanks.

Channaka Weerasinghe

Friendly. Prompt. Efficient. I chose Auckland Plumber based on google reviews and it was well worth it! Service over the phone was friendly and prompt with clear breakdown of payment. Great communication meant that issue, labour and material required was explained in detail (with photos of affected area) before the work began. Transparency - receipts for material was also available without our having to request them. Very happy with the service Richard provided. I highly recommend.

Phee Lei

We had a leaking pipe under our house. I rang Richard at 7.00am Saturday morning and he was there as promised by 9.30am. Quick and efficient service at a reasonable price. Highly recommend this plumber.

Ena Liuaga

Highly recommended! Richard was very quick and was able to find a fix for our problem in no time!

Josh Davis

I would recommend AUCKLAND Plumbers to anyone who require plumbing services. It is a trusted company that outstanding services. Highly recommended. Richard gave a valuable advice when I contacted him for Insinkerator replacement that saved me money. He was here on time and finished the job in under an hour, though he had indicated it could be up to two hours earlier.

Daniel Wang

Richard was fantastic to deal with. Had the leak repaired in under 3hrs from first phone call. Reasonable rates for professional services provided.

Joel Dias

Great advise, great service, great job and very reasonably priced. What else can you ask for?

Feric Tjauw

Never too small of a job for them. I have little knowledge on washing machine installment. Richard promptly help me with it. Also really appreciate him coming in outside business hours. Definitely recommend him to others!

Michaela

i highly recommend their services they do a great job and are really easy to deal with.Friendly, kind and efficient. Thank you Richard and James for your hard work in completing my project in such short notice.

Frank alataua

Replied within a day of request, arranged time to attend, notified of being late. Gave good advice on options and notified me of any changes as he proceeded. Would hire again.

Daniel Wellington

My hot water faucet for my washing machine was leaking/needed replacement. Called around 1 and he finished around 3. Awesome service. Really friendly guy 😀

Althea Brillantes

Richard is great to deal with, quick and fast service. Would definitely recommend.

Sean Lin

Richard was great to deal with, very friendly and quick service! He also explained to me what the issues could be and what they were when he fixed them which I appreciated.

Trinity Hewson

Richard turned up on time and with short notice, did a great job and went the extra mile on fixing a pipe thanks Richard

Shelley Corner

Richard came around to do some remedial work on a shower installed by someone else. He did run a bit late, but he did let me know, then arrived when he said he would. He explained exactly what he was doing and showed me what had to be done. Very happy with the service and have no hesitation in recommending him.

Doine Robinson

I have used Richard from Auckland Plumber several times. Each time was at short notice and quite urgent to avoid disruption to my tenants. He has always been contactable at any hour and available at short notice when I have needed him. He is very professional and courteous. His work is always to a very high standard and very reasonably priced, even outside normal hours. I would recommend Richard for any plumbing or gas fitting work.

Michael Blakey

My main water pipe was leaking and trying to contact to a lot of plumber on Friday evening. I can't make appointment any of them except Auckland Plumber. They came early Saturday morning and fixed the leaking. Excellent prompt service.

Ye Lin Htun

Great job ,trustable staff , getting the phone call and came on time ,and solving the problem .

Yunfeng daily song wang

honest, punctual, rational and reliable plumbing services. highly recommended

Xijie Huang

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