Privacy Policy
Auckland Plumber Drainlayer
Auckland Plumber Drainlayer (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 2020 (New Zealand).
This Privacy Policy outlines how we collect, use, store, and disclose personal information when you access our website or engage our services.
1. Collection of Information
We may collect personal information including (but not limited to):
- Name, address, phone number, and email
- Service request details and job-related information
- Payment and transaction details
- Website usage data (including IP address, browser type, and activity)
Information may be collected when you:
- Submit an enquiry or booking
- Communicate with us via phone, email, or website
- Use or browse our website
Provision of personal information is voluntary; however, failure to provide required information may limit our ability to deliver services.
2. Use of Information
We collect and use personal information for purposes including:
- Providing plumbing, drainage, and related services
- Processing bookings, quotes, and payments
- Communicating with you regarding services
- Internal record keeping and administration
- Improving website performance and user experience
- Marketing, promotions, and customer engagement (where permitted by law)
We may also use information for any purpose authorised by you or required by law.
3. Cookies and Website Data
Our website may use cookies and similar technologies to:
- Track website traffic and usage patterns
- Improve functionality and performance
- Deliver relevant content
Cookies do not identify you personally. You may disable cookies through your browser settings; however, this may affect website functionality.
4. Disclosure of Information
We will not sell or rent your personal information.
We may disclose information:
- To service providers and contractors assisting in our operations
- Where required by law, regulation, or legal process
- To enforce our Terms & Conditions
- With your consent
Aggregated, non-identifiable data may be shared for analytics, marketing, or business purposes.
5. Data Storage and Security
We take reasonable steps to protect personal information from:
- Loss, misuse, or unauthorised access
- Disclosure or alteration
However, no method of transmission or storage is completely secure, and we do not guarantee absolute security.
6. Access and Correction
You have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
Requests can be made by contacting us using the details below.
7. Third-Party Websites
Our website may contain links to external websites.
We are not responsible for the privacy practices, content, or policies of those third-party sites.
8. Intellectual Property
All website content, including text, images, and design, is protected by copyright.
You may not reproduce, distribute, or use any content without prior written consent.
9. Disclaimer
All website content is provided on an “as is” basis.
To the maximum extent permitted by law:
- We make no warranties regarding accuracy or completeness
- We accept no liability for reliance on website content
- Use of the website is at your own risk
Nothing on this website constitutes professional advice specific to your situation.
10. Limitation of Liability
To the fullest extent permitted by law, Auckland Plumber Drainlayer shall not be liable for:
- Any direct, indirect, incidental, or consequential loss
- Loss of profits, revenue, data, or business
- Damage arising from website use or inability to use
11. Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes take effect immediately upon publication on our website.
12. Governing Law
This Privacy Policy is governed by the laws of New Zealand.
13. Contact
For any privacy-related enquiries or requests, please contact:
Privacy Officer
Auckland Plumber Drainlayer
Phone: 022 1836385
Email: aucklandplumberdrainlayer@gmail.com